Originally posted on A 2009 Gallup survey of more than 1,000 US-based employees sought to qualify the impact of feedback on employees. Its findings are insightful:
- When a manager gives little or no feedback, the manager fails to engage 98% of employees.
- Four out of ten employees who receive little or no feedback become actively disengaged.
- Managers who concentrate on strengths when giving feedback are 30 times more likely to engage their employees than those giving no feedback.
- One in ten managers concentrates on weaknesses when providing feedback.
The conclusion drawn by the study is that the tools, techniques, and strategies that a manager uses when giving feedback have a huge impact on employee engagement.
In this article I’ll discuss why feedback is crucial, the basis of an effective feedback strategy, and one of the key tools that provide a framework for constructive feedback.
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